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Peter Farmer

Telecommunications

To outsource, or not to outsource, that is the question

One of the countries that have taken serious steps to tackle the coronavirus pandemic is India. In response, the world’s second-most populous country effectively relegated all of its citizens to their homes to stem the spread of the disease.  Whilst the curfews themselves were widely reported, the knock-on effect to Read more…

By Peter Farmer, 5 yearsMarch 28, 2020 ago
Telecommunications

The UK Number Portability Override Process

Last year, the UK telecommunications watchdog, Ofcom, “put the industry on notice” in relation to games being played in number portability.  This was in no small part as a result of two decisions; the Cloud M case and the Gateway case. These are not large telecommunications companies. Indeed, in its Read more…

By Peter Farmer, 6 yearsJuly 6, 2019 ago
Telecommunications

To report or not to report?

A year ago or so, the UK regulator, Ofcom, consulted upon and issued a Statement and Guidance regarding incident reporting requirements for providers. The regime used to be a lot simpler, but, with cyber-security coming to the forefront generally, the rules have been brought up to date to account for a number Read more…

By Peter Farmer, 6 yearsFebruary 10, 2019 ago
Telecommunications

When is premium rate not premium rate?

This week, the Exonia team had an interesting query come in from a client. Calls presenting UK numbers starting 084 were being rejected by their switch and one of their customers was affected. In the UK, there are rules about what phone numbers can be presented. It must be a Read more…

By Peter Farmer, 6 yearsJanuary 19, 2019 ago
Telecommunications

What is fair and what is reasonable?

“Blah blah on fair and reasonable terms.” “Blah blah where economically and technically feasible.” The UK telecommunications regulator, Ofcom, likes to make liberal use of the term (and its synonyms) “fair and reasonable” when setting obligations. It crops up in the General Conditions, Significant Market Power Conditions, other legal instruments, Read more…

By Peter Farmer, 6 yearsNovember 23, 2018 ago
Telecommunications

When is a monopoly not a monopoly? When portability is involved.

I would think it is fair to say, that if you’re reading this blog, you are aware that the network hosting number ranges in the UK is deemed to have a monopoly on call termination to numbers in those ranges and that network is under stringent regulation and charge controls. Read more…

By Peter Farmer, 7 yearsNovember 2, 2018 ago
Telecommunications

The fibre elephant in the room

Did you know that the now extinct mammoth is closely related to the Asian elephant? Apparently so, according to the good people at National Geographic. There’s an elephant in the telecommunications industry room which might as well be a woolly mammoth; but it’s sneaky. It’s hiding in plain sight and Read more…

By Peter Farmer, 7 years ago
Telecommunications

Rule 39 – NCIS meets number portability.

Anyone that has watched an episode of the original NCIS will be familiar with Special Agent Leroy Jethro Gibbs’ rules. I don’t have a particular favourite, but in the context of recent news about number portability in the UK, Rule 39 would appear to be somewhat pertinent to number portability Read more…

By Peter Farmer, 7 years ago
Telecommunications

Black Box thinking and outages

There’s a morbid fascination here at Exonia about aviation safety. During my MBA, I shared classes with a guy that worked for British Airways. His job was to monitor all of the accident reports around the world and to figure out what may or may not need changing in processes Read more…

By Peter Farmer, 7 yearsSeptember 18, 2018 ago
Telecommunications

If I were Prime Minister……

It’s an idle chit-chat conversation in the pub with your mates; “What would you do first if you were Prime Minister?”. The usual answers will inevitably come up. “Cure world hunger” or “Broker peace in the Middle East” are some of the more selfless and laudable answers heard. Your wannabe Read more…

By Peter Farmer, 7 yearsSeptember 5, 2018 ago

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