We often hear businesses talking about resilience and disaster recovery in terms of IT. What happens if there’s a flood? Will our phones still work? Is our data backed up in the cloud? Is my website hosted separately to my registrar and DNS provider? This is all very important. But Read more
A year ago or so, the UK regulator, Ofcom, consulted upon and issued a Statement and Guidance regarding incident reporting requirements for providers. The regime used to be a lot simpler, but, with cyber-security coming to the forefront generally, the rules have been brought up to date to account for a number Read more
This week, the Exonia team had an interesting query come in from a client. Calls presenting UK numbers starting 084 were being rejected by their switch and one of their customers was affected. In the UK, there are rules about what phone numbers can be presented. It must be a Read more
Making Tax Digital goes live in a few months. If you have heard the phrase “Making Tax Digital” recently and are wondering what it’s all about, this is a quick summary of the important details. What is Making Tax Digital? Making Tax Digital (MTD) is a UK government initiative which Read more
“Blah blah on fair and reasonable terms.” “Blah blah where economically and technically feasible.” The UK telecommunications regulator, Ofcom, likes to make liberal use of the term (and its synonyms) “fair and reasonable” when setting obligations. It crops up in the General Conditions, Significant Market Power Conditions, other legal instruments, Read more
I would think it is fair to say, that if you’re reading this blog, you are aware that the network hosting number ranges in the UK is deemed to have a monopoly on call termination to numbers in those ranges and that network is under stringent regulation and charge controls. Read more
Did you know that the now extinct mammoth is closely related to the Asian elephant? Apparently so, according to the good people at National Geographic. There’s an elephant in the telecommunications industry room which might as well be a woolly mammoth; but it’s sneaky. It’s hiding in plain sight and Read more
Anyone that has watched an episode of the original NCIS will be familiar with Special Agent Leroy Jethro Gibbs’ rules. I don’t have a particular favourite, but in the context of recent news about number portability in the UK, Rule 39 would appear to be somewhat pertinent to number portability Read more
Many people know that, if they drive a company car, they are able to claim back 45p per mile (or 25p after the first 10,000 miles) as an expense. But did you know your business can also claim back VAT you spend on fuel? HMRC allow the 45p/25p per mile Read more
There’s a morbid fascination here at Exonia about aviation safety. During my MBA, I shared classes with a guy that worked for British Airways. His job was to monitor all of the accident reports around the world and to figure out what may or may not need changing in processes Read more
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